HELP!

[Vatona Pruett]

I bought minecraft windows 10 in July and have played it daily until today, when I went to play it , it said the demo has expired.
what the heck???
I repurchased it again today and when I go to down load it it gives me the demo again!!!
Can someone please help me!!!
Thanks!

 

[CaptAdric]

While I don't use windows 10 this doesn't sound right, try to contact Microsoft on this issue.​

 

[Vatona Pruett]

I have contacted support from the game, but no email back yet.
Would you happen to have a site for Microsoft? Thanks!

 

[Resoluciones]

Do you have an account? Maybe you have to purchase one.

 

[Vatona Pruett]

Do you have an account? Maybe you have to purchase one.

yes, I bought it in July. 2017
How do you get a hold of a live person for the game??? Or can you??? I have not gotten any response from them.
It's like a big run around trying to get a hold of support.
If anyone has a link to the actual people of the game please post it here so I can get a hold of someone
that can help me re-download the game. Thanks!

 

[Resoluciones]

Vatona, if you have an account then just download the latest game version from: minecraft DOT net.

(now the site is somehow unavailable, but it should soon be up and running again).

Let me know if anny issue.

Best regards.

 

[Vatona Pruett]

Vatona, if you have an account then just download the latest game version from: minecraft DOT net.

(now the site is somehow unavailable, but it should soon be up and running again).

Let me know if anny issue.

Best regards.

I have done that, and it loads the trial version, it does not let me download the paid game. it wants me to buy it again. What do I do??? every time I try to download it again, the trial version comes up and wants me to buy again. I can't find the launcher to the actual game!

 

[Resoluciones]

try uninstalling first. Then remove the whole minecraft folder (backup first if you want to keep copy of your world, resource packs, etc). Then install again fresh copy.

 

[Vatona Pruett]

I got the off line one to download. Thanks for all your help!! Sure appreciate it!!

 

[Resoluciones]

I'm glad you can play again!

Best regards.